daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 18-8-2010 at 21:09
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Shell Loyalty card
I'm feeling my loyalty is being tested lately.
Has anyone else received any rewards in the last 6-8 months?
I have not seen anything from them this year, and i have 952 points as of today, and i'm quite sure i have lost a couple of hundred somewhere.
Anybody else having the same problem?
Always wrong.
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Scanner
Newshound at Large
Miles: 14870
Registered: 16-9-2004
Location: Just off the A.14, Cambs
Driver Is Offline
Mood: Wary, extremely wary!
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posted on 18-8-2010 at 22:04
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Mine are changed direct into AirMiles so I never see anything anywhere other than on my AirMiles account after they are taken off the Shell Drivers
club account.
Because they dropped the CitiBank credit card in January I'm currently getting triple points in compensation.
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 18-8-2010 at 22:43
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I used to get vouchers for money off and some bonus points on promotional vouchers, but nothing for months.
I have emailed them in the past and they have been unhelpful.
It won't stop me using the fuel because its as cheap as any other in my area and the car runs better on it, but i would like the money off now and
then.
Always wrong.
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stu4rtparker
On the naughty step
Miles: 5318
Registered: 16-12-2004
Location: West Sussex
Driver Is Offline
Mood: Looking for a new job.
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posted on 19-8-2010 at 20:03
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Yes, only two weeks ago, 300 bonus points if I filled with a min of 25 litres x2 of V power, by a certain date.
Where's my biodiesel & new job.
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 19-8-2010 at 21:05
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Thats not bad.
Always wrong.
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PAdams
Master::Mind
Miles: 1176
Registered: 20-9-2004
Location: Gloucestershire
Driver Is Offline
Mood: :)
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posted on 23-8-2010 at 11:51
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Now that you mention it, I've not received anything for a while. I used to get about £10 worth of petrol vouchers every 3 months.
Vauxhall Astra 1.8 CDX Auto
Skoda Fabia VRS
Peugeot 406 GTX 2.2HDI
Peugeot 405 GLDT
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 31-8-2010 at 21:11
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Just checked my account tonight and i have now only got 252 points.
700 points have vanished overnight, so i will give it a week for the money off vouchers to arrive, and if they don't then i will be making a
complaint.
Always wrong.
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Darren
Web Development
Miles: 429
Registered: 19-6-2007
Location: Bristol or S.Devon
Driver Is Offline
Mood: ...job hunting :ll:
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posted on 5-9-2010 at 10:50
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| Quote: | Originally posted by daveyonthemove
Just checked my account tonight and i have now only got 252 points.
700 points have vanished overnight, so i will give it a week for the money off vouchers to arrive, and if they don't then i will be making a
complaint. |
Not had mine come through yet but mum's vouchers came through at the end of last week so hopefully mine won't be too far behind 
--- Rover 25 2.0TD ---
--- Main PC ---
Q6600 - Abit IP-35 PRO - 4GB OCZ DDR2-800 XTC Titanium - 8800GTS 512MB
X-Fi Xtreme Fatal1ty - Stacker 830 - Dell 2007WFP - HX520 - Win 7 x64 |
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 5-9-2010 at 11:47
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I emailed them on friday using their 'contact us link' and provided the details they asked for (Account number and email address) and they replied
to ask for my date of birth and post code (why not ask for it on the enquiry form?) and haven't got back to me since.
I'm starting to wonder if i should take my loyalty elsewhere, there is no point in claiming points that vanish or don't provide the money off as
advertised.
Always wrong.
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Scanner
Newshound at Large
Miles: 14870
Registered: 16-9-2004
Location: Just off the A.14, Cambs
Driver Is Offline
Mood: Wary, extremely wary!
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posted on 5-9-2010 at 13:09
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So what's the alternative?
Pay 2-3p/litre more for BP and collect Nectar points worth less than 2-3p/litre?
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 5-9-2010 at 15:46
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Thats the problem, BP is dearer there is no question, but then there is Supermarket fuel which is usually the same price as shell and can also get the
nectar points...
Truth is, i prefer shell fuel and the price is good (well, all fuel is expensive but you know what i'm saying) but if my 'loyalty' card is not
rewarding as it should, the why should i keep giving shell my cash?
After all, its not rewarding me for my loyalty as it advertises.
Always wrong.
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francophile1947
Diesel::Driver Member
Miles: 83
Registered: 1-8-2008
Location: Norwich
Driver Is Offline
Mood: No Mood
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posted on 6-9-2010 at 18:21
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| Quote: | Originally posted by daveyonthemove
but then there is Supermarket fuel which is usually the same price as shell and can also get the nectar points... |
It's not the same price, when you compare the lousy fuel consumption from supermarket fuels
Cheers
John
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Scanner
Newshound at Large
Miles: 14870
Registered: 16-9-2004
Location: Just off the A.14, Cambs
Driver Is Offline
Mood: Wary, extremely wary!
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posted on 6-9-2010 at 18:34
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Yes, just read Networkguy's post on not using Shell for a while in France.
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 6-9-2010 at 18:51
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Yes i have read that too.
Shell did reply today, but to be honest they skirted around the issue.
They said they will put the points back on and it will show in DECEMBER!
They didn't say how many points would be added ( i'm confident more than 700 have vanished) and they never answered my question about the money off
vouchers.
I have emailed back for some clarity on these points.
In the mean time i need to go through all the fuel receipts i have kept since buying the car in January, and see how many points are totalled across
them all.
This used to be a great scheme, but now its proving to be a bit point less.
Always wrong.
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Scanner
Newshound at Large
Miles: 14870
Registered: 16-9-2004
Location: Just off the A.14, Cambs
Driver Is Offline
Mood: Wary, extremely wary!
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posted on 6-9-2010 at 19:17
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Do you keep track of your points online at the Shell Drivers Club website or just rely on posted statements?
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daveyonthemove
'Occasional' Mundane Driver
Miles: 6886
Registered: 7-12-2004
Driver Is Offline
Mood: STTDCI Driver
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posted on 6-9-2010 at 19:23
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I keep track online, but i have also kept all the fuel receipts too as i wanted to see how this car compared to its official figures over the year.
I haven't received a statement from them this year.
Always wrong.
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